Policies 

 A pickup date is now required. Five days from your scheduled pick up date you will incur a 20% restocking fee unless an alternate date is given. After an order is placed any material dug or special ordered will incur a 20% restocking fee if canceled. If account is not current new orders will not be accepted until payment arrangements are made.

We like for orders to be picked up in a timely manner but on occasion arrangements can be made for your order to remain on our property for a period of time. This arrangement with come with a flat 10% monthly service fee. 

-includes watering and maintenance of material

- 15% charge on the cost of the tree for additional services listed below with a 50% deposit required at order and paid in full at pickup.

- Trees will be irrigated on a heavier cycle for at least one week prior to digging.

- The rootball is up-sized by one grade.

- A soil drench (Holganix) is applied prior to digging.

- An anti-transpirant is applied to the foliage to lessen desiccation just prior to or immediately after digging.

- Trees are kept in our irrigated holding yard for up to one week after digging.

- It is preferred to have a two week notice for any summer dug trees, but we understand that sometimes it is not possible. We can accommodate a quicker turnaround in most cases, but we advise against this for the ultimate health of the tree.

- Summer dug trees will naturally have foliage that droops for a few weeks after digging. We recommend watering about 3 times a week and watering deeply each time (this is very hard to guage and depends on site conditions), as opposed to watering a little every day. The answer to drooping foliage is not always to water more, so check the soil before proceeding.

- Plants must be picked up when we advise, no guarantee on survivability.